Cinema chatbot technology: it’s easier to be told than search

We built a cinema chatbot with an AI dedicated to help audiences find great films. We then integrated this tool with powerful platforms like Facebook, Twitter, etc. to provide cinemas and film brands with new and exciting ways of communicating with customers.

The movie and cinema chatbot works by providing useful, timely information that is tailored to the audience’s location and film choices. If you look at the demographics, timely responses seem to be the way to go with younger audiences and cinema chat bots are a great way to potentially reach them.

Capabilities of the chatbot

The cinema chatbot allows a user to message either via the brand's Facebook page or directly from the website itself to find out where and when movies are playing nearby and then book tickets. We can even integrate the bot experience in dedicated film sites for major movie releases and focus on one title at time.

Explore the functionalities

If you would like to play with the cinema chatbot you can interact with the message in the bottom right hand corner of the screen. Alternatively, you can click here to jump straight to the bot on Facebook Messenger to start communicating with the ODEON's cinema chat bot. All film searches are limited to the UK for this particular version.

Territories available

The Gruvi white label cinema and movie chatbot integrates International Showtimes and movie metadata and is currently available in:

  • United Kingdom
  • Ireland
  • Australia
  • New Zealand
  • United States
  • Canada

With Searches in English currently (native languages pending) for:

  • Germany,
  • Switzerland,
  • Austria,
  • Denmark.

If you are interested in a chatbot for a territory not listed here, please get in touch. We're constantly working on expanding availability.